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50% Reduction in Manual Creation Time: A Case Study on Improving Quality and Efficiency with "Hatarakikata Editor"

Company C, a Pharmaceutical Manufacturer

Manufacturing Industry

Manual Digitization Support

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Manual Digitization Support

Results

Cut manual creation time in half with an intuitive UI.

Significantly improved new hire comprehension and training speed by utilizing photos and videos.

Enhanced searchability and accessibility, enabling rapid access to necessary information.

The Challenge

･Replacing paper-based procedures was a labor-intensive process, frequently leading to delayed updates.
･The risk of referencing outdated information posed a challenge to sharing knowledge in compliance with quality control standards.
･Poor accessibility and searchability made new hire training and the internal adoption of procedures inefficient.

How We Helped

･After a detailed consultation about the challenges of paper manuals, we proposed a transition to a web-based manual system.
･We designed a structure and templates to ensure a smooth migration from their existing Excel-based manuals.
･We provided know-how on creating easy-to-understand manuals using photos and videos.
･We delivered end-to-end support for the implementation process, from initial user training to ensuring full adoption.

Overview & Key Points

Pharmaceutical manufacturer Company C must ensure that all staff share accurate work procedures that comply with strict quality control standards and regulatory requirements like GMP. However, their paper-based system made it difficult and time-consuming to keep procedures up to date.

We proposed the implementation of our web-based manual creation and sharing tool, “Hatarakikata Editor.” The tool’s intuitive interface cut their procedure creation time by 50%. Its drag-and-drop functionality for photos and videos allows them to quickly create visually engaging, easy-to-understand manuals.

New hires can now review work procedures on video before entering a cleanroom or the production line, boosting their comprehension and reducing training costs. For veteran staff, the system serves as a quick reference, helping to stabilize operational quality.

The powerful search function gives all employees instant access to the latest information, helping to prevent mistakes and improve productivity. As a result, Company C has not only strengthened its quality assurance framework but also achieved greater operational efficiency by driving its internal DX initiatives.

Services Provided