Business range
Leveraging our extensive experience in document production and our “capability to communicate,” we facilitate the digitalization of documents and tacit knowledge as part of your DX initiatives. We further boost your operational efficiency by accommodating multiple languages, video, and web-based formats.
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Do you have any of these concerns?
Manual management, skill transfer, process obsolescence, and DX promotion.There is an urgent need to solve these business issues.
Paper-based manual management
Complex version management, high distribution costs, and format inconsistency disrupt operations.
OJT based skill transfer and training
Knowledge and skills have become siloed, preventing their proper transfer and leading to inconsistencies in educational quality.
Produced manuals are not put to use
Verbal instructions are prioritized at work sites and document-viewing activity goes untracked. Manuals have become a mere formality.
DX promotion. Where to start?
Tasks must be digitalized, but specific methods and procedures to achieve digitalization are unclear.
YAMAGATA, as specialists of document DX, will find solutions for these issues.
Based on our knowledge of document construction we have cultivated over many years, we will provide support for the digitalization process which includes issue identification, implementation of measures, and establishment of operation.

Our “Hatarakikata Manual” contributes to solving the issues of operation standardization, education efficiency, etc. through planning and manufacturing that supports present data analyses and content creation by applying our knowledge of document construction as well as by using our Web manual creation and distribution tool “Editor plus” that can be used intuitively through simple drag and drop controls.

The “Document support management system development” service supports document and knowledge management infrastructure construction based on customer needs. In addition to being able to customize the existing “Hatarakikata Editor plus”, new and exclusive CMS development tailored to unique customer requirements is possible.

Creative capability to create manuals that “communicate”, development based on needs, digitalization support through a streamlined support that goes from the planning stage to operation.
Documents are read, therefore they are used. Quality that “communicates”, created by our knowledge of document construction
YAMAGATA is in pursuit of offering production for documents that “communicate” based on our document construction knowledge that has been cultivated over many years of experience. Planning in the perspective of the reader, logical information structures, accurate expressions, and structures and layouts that promote understanding. Utilizing these, we will communicate complex content precisely in a simple and easy-to-understand manner. As a result, manuals are guaranteed to be utilized at worksites, and we aim to contribute to improve work quality and efficiency.

Flexible development and production system. We also handle multiple languages and various formats
YAMAGATA provides flexible solutions according to customer issues and requests. We also handle migration support for existing data as well as system development and function customization based on unique requirements. Additionally, we offer document production in optimal formats tailored to your needs, including multilingual translation, video, web content, and interactive media, leveraging our proven track record in these areas. We also provide support for global expansion and respond to diversifying on-site needs.

From task analysis to operation establishment. Streamlined support of all digitalization processes
For digitalization using documents and knowledge, YAMAGATA responsibly supports all processes including current task analysis, plan development, content production and system construction, introduction support, effect measurement, and operational improvement suggestions. We design and implement optimal solutions based on careful interviews. We continue to provide support for customer digitalization promotion that would lead to achieving results by foreseeing processes from use promotion to operation establishment after introduction.


Manual Digitization Support
Achieving Global Knowledge Transfer and Standardized Training with "Hatarakikata Manual"

Manual Digitization Support
50% Reduction in Manual Creation Time: A Case Study on Improving Quality and Efficiency with "Hatarakikata Editor"

Manual Digitization Support
Standardizing Operations with a Web System: A Case Study on Driving Manual Adoption and Overcoming Knowledge Silos
View All Case Studies
An easy-to-understand manual production based on our abundant track record in production
We plan optimal compositions and expressions based on knowledge we have cultivated through our many years producing countless amounts of instruction manuals. We produce high quality manuals through efficient processes.
01
Plan and requirement definition
We design tables of contents that are in line with user actions and practical businesses. We aim to achieve a composition that increases information searchability and promotes the understanding of work procedures and the general picture.
02
User-centered table of contents design
Table of contents are designed in line with user actions and practical businesses We aim to achieve a composition that increases information searchability and promotes the understanding of work procedures and the general picture.
03
Clear page title configurations
We devise titles that enable readers to immediately understand the content by accurately reflecting page content. We select specific and easy-to-understand terms.
04
Design and layout design
We define optimal styles per information type. We propose visual understandability by providing layouts that consider information type and positioning.
Q.
What exactly is manual digitalization support?
A.
It is a service that offers streamlined support flow from task analyses to planning, production, introduction, and operational improvement related to corporate manuals. We offer proposals for optimal digitalization plans.
Q.
What are your strengths in manual production?
A.
In addition to our compositional and expressive capabilities that we have cultivated through document production, our strengths lie in flexible planning proposal capabilities based on customer issues as well as our capability to handle multiple languages and media formats.
Q.
Please tell us about your manual production flow.
A.
We proceed with manual production in a systematized flow from planning and requirement definition to composition, writing, design, review, and delivery. We ensure good product quality at each phase.
Q.
How much does manual production cost?
A.
Costs vary depending on the manual type, volume, and specification of your requests (video embedding, CMS construction, etc.). We will provide a quotation after evaluating the details of your requests.
Q.
Do you provide post-delivery (post-introduction) support?
A.
Yes. We offer ongoing support services such as manual updates and revisions after delivery as well as improvement proposals based on use conditions and operation support of related tools upon request.
Our columns condense the expertise gained from our diverse business areas, offering insights to advance your business. We provide actionable ideas for those aiming to improve efficiency and quality.
2026.04.02
Seminars & Reports
Can AI Replicate the "Tacit Knowledge" of Technical Writers? The Answer from Our 3-Year Joint Research with Hokkaido University
2026.01.15
Instruction Manual Creation
The Reality of CMS Implementation: 5 "Changes" and Technical Questions Facing Your Team
2026.01.08
Instruction Manual Creation
Manuals as "Blueprints": Learning Information Communication from Apollo 13
2025.11.27
Instruction Manual Creation
No More Burnout! 5 Benefits a CMS Brings to Manual Production
Please feel free to consult us for inquiries concerning manual production.
YAMAGATA Corporation
〒 220-8515
2-6-34, Takashima, Nishi-ku, Yokohama-shi, Kanagawa
045-461-4000
045-461-4000
045-453-2856
Copyright ©2025 Yamagata Corporation.