Overview & Key Points

Pharmaceutical manufacturer Company C must ensure that all staff share accurate work procedures that comply with strict quality control standards and regulatory requirements like GMP. However, their paper-based system made it difficult and time-consuming to keep procedures up to date.

We proposed the implementation of our web-based manual creation and sharing tool, “Hatarakikata Editor.” The tool’s intuitive interface cut their procedure creation time by 50%. Its drag-and-drop functionality for photos and videos allows them to quickly create visually engaging, easy-to-understand manuals.

New hires can now review work procedures on video before entering a cleanroom or the production line, boosting their comprehension and reducing training costs. For veteran staff, the system serves as a quick reference, helping to stabilize operational quality.

The powerful search function gives all employees instant access to the latest information, helping to prevent mistakes and improve productivity. As a result, Company C has not only strengthened its quality assurance framework but also achieved greater operational efficiency by driving its internal DX initiatives.